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Privacy policy

The administrator of http://nudermasupply.com is Medicle MD Ltd, 27 Old Gloucester Street, London, WC1N 3AX. You can contact us by email at contact@nudermasupply.com.

I. For what purpose do we obtain data from you and how we process it?

1. Newsletter. By subscribing to the newsletter you receive news, valuable content and industry information from us. When you sign up, you provide us with your name and email address in the form. Providing this data is voluntary, but necessary to receive valuable content from us through the newsletter. The legal basis for processing this data is your consent (Article 6(1)(a) of the DPA) given when you sign up. Additional your data, together with the IP number from which you signed up for the newsletter, will be stored on the server of the mailing service provider with whom the Administrator has signed a data processing entrustment agreement. Your data is processed for the purpose of sending you the ordered content and will be stored in the database for the duration of the newsletter service, unless you opt out earlier, which will result in the deletion of your data from the database.

2. Contact form. You have the opportunity to contact us by submitting an inquiry via the contact form located on our website. In this case, you provide us with your name, e-mail address and other information in the body of the message, which may contain personal data. Providing this data is voluntary, but necessary to contact us via the form. We process the data you provide for the purposes of:

  • answering the question you have asked, i.e. taking action at the request of the data subject (Article 6(1)(b) of the RODO).
  • archiving which is our legitimate interest of the Administrator (Article 6(1)(f) RODO)
  • possible claim or defense against claims which is our legitimate interest of the Administrator (Article 6(1)(f) RODO) to protect our rights;

You have the right to access the history of your correspondence (if it was subject to archiving) and you have the right to request the deletion of your correspondence, unless the archiving is justified by the Administrator’s overriding interests, such as defense against potential claims on your part.

3. Registering an account on the site. If you choose to register on our site by creating a user account you will be asked to provide data necessary for its creation and operation. Provision of mandatory data such as name, address, e-mail, telephone number is required to create and operate an account. If you do not provide them, we will not be able to set up your user account.
We process the data you provide in order to:

  • to maintain and operate your user account on the site which is necessary for the performance of the contract (Article 6(1)(b) RODO);
  • for statistical and analytical purposes, which is our legitimate interest of the Administrator (Article 6(1)(f) RODO), which consists in conducting analyses of behavior and activity of Users as well as their preferences aimed at improving the quality and adequacy of applied functionalities and provided services;
  • the possible assertion of claims or defense against them, which is our legitimate interest of the Administrator (Article 6(1)(f) RODO), consisting of protecting our rights;
  • marketing of products and services, which is our legitimate interest (Article 6(1)(f) RODO), which is to present an offer to our customers;
    Personal data will be processed until the purpose for which it was collected ceases to exist, or in the case of data whose processing requires your consent until it is withdrawn.

4. Order form. When making a purchase of a product or service on our site, you are required to complete an order form and provide in it the data necessary to finalize the sales process. You will be asked to provide: your name, shipping address, email address and phone number. If, in addition, you ask for an invoice you will be required to provide data that will enable the invoice to be issued. Data that are mandatory for placing an order on our site have been marked with an asterisk. Providing this data is voluntary, but necessary to make an order. We process the data you provide in order to:

  • to complete your order which is necessary for the performance of the contract (Article 6(1)(b) of the RODO);
  • for statistical and analytical purposes, which is our legitimate interest of the Administrator (Article 6(1)(f) RODO), which consists in conducting analyses of Users’ behavior and activity as well as their preferences aimed at improving the quality and relevance of the functionalities used and services provided;
  • possible assertion of claims or defense against them, which is our legitimate interest of the Administrator (Article 6(1)(f) RODO), which consists in protecting our rights;
  • marketing of the Administrator what is our legitimate interest (Article 6(1)(f) RODO), which consists in presenting our offer to customers;
    Personal data will be processed until the purpose for which it was collected ceases to exist, or in the case of data whose processing requires your consent until it is withdrawn.

5. Withdrawal form. We have provided a withdrawal form on our website, which will streamline the process related to the return of a product or service purchased on our site related to the withdrawal from the sales contract. Withdrawing from the contract, you are required to fill out the form and provide in it the data necessary to process the return and finalize it.
You will be asked to provide: your name, company details (if applicable), home address, e-mail address and phone number, account number. Providing the data is voluntary, but necessary to complete the withdrawal from the sales contract and make the return.
We process the data you provide in order to:

  • to exercise the right of withdrawal from the contract which is necessary for the execution of the contract (Article 6(1)(b) RODO);
  • for statistical and analytical purposes, which is our legitimate interest of the Administrator (Article 6(1)(f) RODO), which consists in conducting analyses of Users’ behavior and activity as well as their preferences aimed at improving the quality and adequacy of the functionalities used and services provided;
  • possible claim or defense against claims, which is our legitimate interest of the Administrator (Article 6.1.f RODO), consisting of protecting our rights;
    Personal data will be processed until the purpose for which it was collected ceases to exist or, in the case of data whose processing requires your consent, until it is withdrawn.

6. Complaint form. We have provided a complaint form on our website, which will streamline the process related to reporting a defective product or service purchased from our site. When making a complaint, you are required to fill out the form and provide in it the data necessary to process the complaint.
You will be asked to provide: name and surname, company details (if applicable), residential address, e-mail address and telephone number, account number. Providing the data is voluntary, but necessary to process the complaint.
We process the data you provide in order to:

  • To process the complaint which is necessary for the performance of the contract (Article 6(1)(b) of the RODO);
  • For statistical and analytical purposes, which is our legitimate interest of the Administrator (Article 6(1)(f) RODO), which consists in conducting analyses of Users’ behavior and activity as well as their preferences aimed at improving the quality and adequacy of the functionalities used and services provided;
  • possible claim or defense against claims, which is our legitimate interest of the Administrator (Article 6.1.f RODO), consisting of protecting our rights;
    Personal data will be processed until the purpose for which it was collected ceases to exist or, in the case of data whose processing requires your consent, until it is withdrawn.

7. Comments. In order to post a comment on an entry on our site, you must fill out a form in which you provide us with your name and email address. Providing data is voluntary, but necessary to add a comment. The legal basis for processing this data is the performance of a contract or to take action at the request of the data subject (Article 6(1)(b) of the DPA).
Your data is processed for the purpose of publishing a comment and will be processed for the period of operation of comments on the site, unless you request us to delete it beforehand, which will remove your data from the database.

8. Payment Gateway. When you purchase a product or service, you make a payment through an online payment system provider in the payment gateway. This is a functioning application that is linked to authorization centers, banks and other financial institutions, and which allows you to transfer data to the information systems of these institutions in order to complete online payment transactions. When making a payment, you will be asked to provide the data necessary to initiate the payment process. Providing this data is voluntary, but necessary to make payment for a product or service. The legal basis for processing this data is the performance of a contract or to take action at the request of the data subject (Article 6(1)(b) of the DPA). Your data is stored on the server of the service provider until memento, when it is no longer needed to achieve the purpose for which it was collected. The Administrator has entered into an entrustment agreement with the service provider for the processing of personal data.

II. Cookies policy

Our website uses cookies to provide you with the best website experience. Cookies are small text information stored on your terminal device (e.g., computer, tablet, smartphone) that can be read by our data communications system. Cookies allow us to:

  • ensure the proper functioning of the site you expect,
  • improve the speed and security of your use of the site,
  • improve the features available to you on the site,
  • use analytical tools,
  • use marketing tools,
  • use the comment system,
  • display YouTube and Vimeo videos on the site,
  • provide social features.

When you visit our site for the first time, you are shown a notice about the use of cookies. Accepting and closing this notice means that you consent to the use of cookies in accordance with the provisions of this privacy policy. You can always withdraw your consent by deleting cookies or by changing the cookie settings on your browser. Note, however, that disabling cookies may cause difficulties in using the site, as well as many other websites that use cookies.

Types of cookies and tracking technologies on our site

1. Log files. Every time you visit our site the system automatically collects information and data from your computer. Your data in log files are stored to ensure the functionality of services, optimize the site and ensure the security of information systems. This includes the following data: internet protocol; IP address; the URL of the service from which you were redirected and from which the file was requested; date and time of access; browser type and operating system; the page you visited; the amount of data transferred; access status (file transferred, file not found, etc.), duration and frequency of use. When accessing mobile applications, the following data and information are collected: internet protocol; IP address; date and time of access; device type and operating system; amount of data transferred; access status (such as file transferred, file not found, etc.); duration and frequency of use. Temporary storage of the IP address by the system is necessary to enable the services to be performed on the user’s computer. For this purpose, the user’s IP address must be stored for the duration of the session.
The legal basis for processing this data is the legitimate interest of the controller (Article 6(1)(f) of the DPA). Your data is stored on the server until mementu, when it is no longer needed to achieve the purpose for which it was collected. If the data is collected for the purpose of providing the service, this occurs at the end of the respective session. The data collected in the logs are necessary for the operation of the service in connection with which the user does not have the opportunity to object to their processing.

2. Google Analytics. In order to analyze the use of our site by users, we have installed a tool on our site that allows us to create reports of activity on the site, measure the effectiveness of the content and provide other services regarding the use of the site and the Internet. Our site uses the “Google Analytics” service provided by Google Ireland Ltd. (Gordon House, 4 Barrow Street, Dublin, Ireland). The service uses cookies: text files stored on the user’s device. The information collected by cookies is usually sent to a Google server and stored there. We use anonymization by abbreviating IP addresses which makes it impossible to link the IP address to the user.
The legal basis for processing this data is the legitimate interest of the administrator (Article 6(1)(f) RODO).
This data will be retained by Google for a period of 26 months; due to IP address shortening, no personal data will be stored. You have the option to block the storage of cookies on your device by configuring your browser accordingly. You can also use a browser plug-in to block the transmission of information to Google. Link to the plug-in: https://tools.google.com/dlpage/gaoptout.

3. Facebook Pixel. In order to analyze, optimize and improve the performance of our services, we use a tracking option called the “Facebook Pixel”, which is provided by the social network Facebook operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Facebook Pixel is a piece of code placed on our site. With this functionality, we have the ability to understand the effectiveness of Facebook advertising through information about users who were redirected to our services after clicking on a Facebook ad. During a user’s visit to our service, the Facebook Pixel feature establishes a direct connection to Facebook servers.
Further information about Facebook’s data collection and use, as well as your privacy rights and options, can be found in Facebook’s data protection policy at https://www.facebook.com/about/privacy/update. Specific information and details about the Facebook Pixel feature and how it works are available in the Facebook help section at https://www.facebook.com/business/help/651294705016616. You can disable the feature as shown at https://www.facebook.com/settings?tab=ads. To do this, you must log into Facebook.
The legal basis for the processing of this data is the legitimate interest of the controller (Article 6(1)(f) RODO).

4. Inspectled. In order to analyze, optimize and improve the performance of our services, we use a tracking option called “Inspectled”, which is provided by a tool operated by www.inspectlet.com. Inspectled is a piece of code placed on our service. This functionality allows us to understand the effectiveness of our site design by analyzing user behavior.
Inspectlet uses cookies to track session information. These cookies are needed to understand exactly how users navigate the site. The exact operation and privacy policy can be found at: https://www.inspectlet.com/legal.
The legal basis for processing this data is the legitimate interest of the controller (Article 6(1)(f) of the DPA).

5. Google DoubleClick. In order to display tailored and relevant advertisements for you, we have installed on the site the DoubleClick service using cookies, which is provided by Google Ireland Ltd. (Gordon House, 4 Barrow Street, Dublin, Ireland (“Google”). Data is collected based on the identification number (ID) assigned to your browser, which allows you to see which ads have been displayed on your browser and which ads you have interacted with. You can block cookies by selecting the appropriate settings in your browser. However, you must keep in mind that this may limit your full functionality of the site. You can also opt out of the collection and classification of interest-based information by disabling it on the DoubleClick cookie settings page at https://support.google.com/ads/answer/7395996.
The legal basis for processing this data is the legitimate interest of the controller (Article 6(1)(f) RODO).

6. Google Maps. Our website uses maps provided by Google Ireland Ltd. (Gordon House, 4 Barrow Street, Dublin, Ireland). When you visit our site, which includes a map while logged in through your Google account, Google may link your browsing behavior to other information on our site. In this case, Google’s data protection policy applies: https://policies.google.com/privacy?hl=de&gl=de.
The legal basis for the processing of this data is the legitimate interest of the controller (Article 6(1)(f) RODO).

7. Facebook Button. Our website uses a button provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Content from Facebook’s servers is downloaded when you access our profile using the corresponding button. When you visit our site while logged in through your Facebook account, Facebook may associate your browsing behavior with other information. In this case, Facebook’s data protection policy applies: https://www.facebook.com/privacy/explanation.
The legal basis for the processing of this data is the legitimate interest of the controller (Article 6(1)(f) RODO).

8. Instagram button. Our website uses a button provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Content from Facebook’s servers is downloaded when you access our profile on instagram using the corresponding button. When you visit our site while logged in through your Instagram account, Facebook may associate your browsing behavior on our site with other information. In this case, Facebook’s data protection policy applies: https://www.facebook.com/privacy/explanation.
The legal basis for the processing of this data is the legitimate interest of the controller (Article 6(1)(f) RODO).

9. LinkedIn button. Our website uses a button provided by LinkedIn Corp., 2029 Stierlin Court, Mountain View, CA 94043, USA. Content from LinkedIn’s servers is downloaded when you access our profile using the appropriate button. When you visit our site while logged in through your LinkedIn account, LinkedIn may associate your browsing behavior on our site with other information. In this case, LinkedIn’s data protection policy applies: https://www.linkedin.com/legal/privacy-policy.
The legal basis for the processing of this data is the legitimate interest of the controller (Article 6(1)(f) RODO).

10. Twitter button. Our website uses a button provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. Content from the Pinterest servers is downloaded when you access our profile using the corresponding button. When you visit our site while logged in through your Twotter account, Twitter may associate your browsing behavior with other information. In this case, LinkedIn’s data protection policy applies: https://twitter.com/de/privacy. The legal basis for the processing of this data is the legitimate interest of the controller (Article 6(1)(f) RODO).

11. YouTube. Our website uses videos provided by YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company owned by Google Ireland Ltd. (Gordon House, 4 Barrow Street, Dublin, Ireland). When using this feature, we use the “advanced data protection mode” provided by Youtube. When you play a company on our site posted via the Youtube channel, YouTube content will be loaded. If you are logged into a YouTube account at the time, YouTube may associate your browsing behavior on our site with other information. In this case, LinkedIn’s data protection policy applies: https://www.google.de/intl/de/policies/privacy/. The legal basis for processing this data is the legitimate interest of the controller (Article 6(1)(f) of the DPA).

III. Your rights as a data subject

In connection with our processing of your personal data, you have the following rights:

  1. the right to request access to your personal data, rectification, erasure or restriction of processing,
  2. the right to object to the processing,
  3. the right to data portability,
  4. the right to withdraw consent to the processing of personal data for a specific purpose, if you have previously given such consent,
  5. the right to lodge a complaint with a supervisory authority in connection with our processing of your personal data.

IV. Recipients of your personal data

In specific situations where applicable law requires us to share the collected data with state authorities, we will be required to share such data. In addition, the Administrator will share your personal data with accounting service providers, postal service providers, courier service providers, legal service providers, providers of IT services and software to support website management, providers of email and website hosting services, banks and other financial institutions for payment processing, owners of a social networking site (e.g. facebook). If you want to know the list of entities to which we share or entrust your personal data, please contact us.

V. Do we transfer your data to countries outside the European Economic Area?

Your personal data may be transferred outside of the European Economic Area especially if the providers of the services used on the site are based or have servers outside of the OEG. If such a transfer takes place it will always be based on the appropriate legal safeguards, which include the standard contractual clauses for the transfer of personal data to processors located in third countries approved by the European Commission.

VI. Final provisions

The Administrator reserves the right to change the privacy policy if required by applicable law, the technological conditions of the website’s operation change, or the change introduces a standard higher than the minimum required by law.

Our website is intended solely for people who use medical devices, such as dermal fillers, as professionals. It may contain product advertisements targeted only at such people. To enter Nu Derma Supply, please confirm that you are such a person (e.g. a medical professional, cosmetologist, service technician, etc.).
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